Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. Please do not remove the ribbon around the garment unless you are satisfied with the clothes. The return will not be accepted if this tag has been removed.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are health related concerns such as, earrings, socks and bikinis.
Additional non-returnable item:
- Gift cards
Refunds & Exchange (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within two weeks.
" FREE RETURNS LABELS WITHIN THE EU "
Here is the link:
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
-Free Shipping all across Europe for above 75€ purchases
-" FREE RETURNS WITHIN THE EU " The generator label link is Return portal (shipping-portal.com)
-To return your product from out side of EU, please ship to KADIB GmbH, Haagstr. 41, 66679 Losheim am See, Germany